FAQs

How soon will my order arrive?

We dispatch plants on Mondays, Tuesdays and Wednesdays (excluding bank holidays) by Royal Mail. This is to ensure that plants are not left languishing in sorting offices over the weekend, so please allow up to 10 days for delivery. You will receive an email to confirm your order has been placed.

If you would like to discuss bulk or special orders, please contact us.

 

How soon should I plant my herbs?

Our plants are living things so it is important you remove the plants from the packaging as soon as you receive them and give them a good water. You should aim to re-plant the herbs within seven days of receiving them.

I am new to herb growing! Where should I start?

Why not start with some of our most popular herbs; delicious fresh mint, sage, oregano or coriander? These herbs are delicious in cooking and look lovely in pots.

It is important to consider location – most of our herbs will grow better outside, either in pots or in the ground (basil, for example, prefers to be on a sunny windowsill or in a greenhouse).  We would advise checking you have the right indoor/outdoor (or somewhere in between) setting to make sure your herbs are happy in their new home. Each herb variety listed on our website will give you a guide on what to do with your herbs.

You don’t need a lot of equipment to grow herbs at home – some pots or window boxes will suffice if you don’t have any outdoor space. A trowel, some compost, a running tap and you’re good to go!

What happens if you are out of stock of the herbs I would like?

Herb growing is a natural, seasonal process so, from time-to-time, some of our herb varieties will be out of season – naturally! We update our herb availability on a weekly basis, so keep checking to see what’s coming into season.

Will you pass my email address to other companies?

We never pass on your email address to other companies. Please refer to our privacy policy for further details.

How much do you charge for postage and packing?

Postage and packaging prices depend on how many plants you buy. Delivery charges are clearly stated at the point of purchase. All our packaging material is made from recycled material.